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Photography & Clinical Image Policy
updated February 2026

1. Purpose of Clinical Photography

Clinical photographs and 3D skin scan images may be taken:

  • To assess skin condition prior to treatment

  • To monitor treatment progress and outcomes

  • For medical record keeping

  • For insurance and medico-legal protection

  • For training and professional development (with consent)

  • For marketing and promotional purposes (with separate consent)

Photographs are an essential part of accurate assessment and safe treatment planning.

2. Types of Images Collected

We may collect:

  • Standard clinical before and after photographs

  • Close-up treatment area images

  • 3D AI skin scan images and reports

  • Progress comparison images

These images may contain identifiable facial features.

3. Lawful Basis for Processing

Clinical images are processed under:

  • UK GDPR Article 6(1)(b) – Performance of a contract (providing treatment)

  • UK GDPR Article 9(2)(h) – Provision of healthcare

  • Explicit consent for marketing use

Health-related images are considered special category data and are treated with enhanced protection.

4. Storage & Security

Images are stored securely using encrypted, password-protected systems provided by approved clinical software providers.

Access is restricted to authorised personnel only.

Images are retained in line with medical record retention guidelines (minimum 7 years unless otherwise required by law).

5. Marketing & Social Media Use

Clinical photographs will never be used for marketing purposes without your explicit written consent.

If consent is given:

  • You may choose whether your face is identifiable or anonymised

  • Consent can be withdrawn at any time

  • Withdrawal does not affect images already lawfully published prior to withdrawal

Declining marketing consent will not affect your treatment in any way.

6. Your Rights

You have the right to:

  • Request access to your images

  • Withdraw marketing consent

  • Request restriction of processing (where legally permitted)

  • Lodge a complaint with the ICO

However, clinical images forming part of medical records cannot be deleted where they are required for legal, insurance or regulatory purposes.

7. Refusal of Photography

You may decline marketing photography at any time.

However, refusal of clinical photography may limit our ability to:

  • Accurately assess progress

  • Demonstrate treatment outcomes

  • Protect both client and practitioner in the event of dispute

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